Our Privacy Commitments

Last updated: Last updated: April 12, 2026

Summary

These are 12 promises we make to every teacher, school, and parent who trusts EMStudio with their data. They are embedded in our Terms of Service, enforced in our Data Processing Addendum, and backed by the technical safeguards on our Security page. They are not aspirational — they describe how EMStudio operates today.

Our 12 Commitments

1

We will never sell or rent student personal information

Not to advertisers, not to data brokers, not to researchers, not to anyone — for any reason, ever.

2

We will never use student data for advertising or behavioral targeting

EMStudio has no ads. Student data is never used for marketing, behavioral profiling, or personalized advertising of any kind.

3

We will never build profiles about students for non-educational purposes

Student data exists in EMStudio for one purpose: education. We never aggregate, analyze, or repurpose it for any other goal.

4

We will never use student data to train AI models

No data in EMStudio — student or teacher — is used to train, fine-tune, or improve any AI model, whether ours or any third party's. Our AI provider operates under a zero-retention policy.

5

We will only collect information necessary for the educational purpose

We store only what teachers enter. We never prompt for additional student data, never require unnecessary fields, and never collect data from students directly.

6

We will keep student data only as long as the teacher needs it

Teachers control retention. They can delete individual records at any time. When an account is deleted, all data is permanently erased within 30 days — from our systems and all sub-processors.

7

We will publish a complete list of every vendor we share data with

Our sub-processor list is public, always current, and includes exactly what data each vendor receives. Most vendors never see student data at all.

8

We will maintain strong security safeguards

Encryption in transit (TLS 1.3) and at rest (AES-256), row-level database isolation, strict Content Security Policy, rate limiting, PII scrubbing in logs, and a dedicated incident response process.

9

We will notify affected users of any data breach without undue delay

Supervisory authorities within 72 hours (GDPR). Schools with a DPA within 24 hours. Affected users without undue delay. Our notification includes what happened, what data was affected, and what we're doing about it.

10

We will honor deletion and export requests within one month

Teachers can export all data (CSV in a ZIP) and delete their account directly from Settings — no email, no support ticket, no waiting. We respond to all formal rights requests within one month (GDPR) or 45 days (CCPA).

11

We will make our policies public and publish changes with advance notice

Every policy is public on this site. When we make material changes, we provide advance notice in the app. For changes affecting student data handling, we give at least 30 days' notice.

12

We will never weaken these commitments without notifying users first

If we ever need to change any of these commitments, we will notify all users before the change takes effect. We will never make our practices less protective of student data silently.

Why These Commitments Exist

The Future of Privacy Forum maintained a “Student Privacy Pledge” that many ed-tech companies signed. That pledge was retired in April 2025. We do not claim to be signatories of a program that no longer exists.

Instead, we wrote our own commitments in our own words — inspired by the principles of the original pledge but tailored to how EMStudio actually works. These commitments are not a badge we applied for. They are promises baked into our Terms of Service, our Data Processing Addendum, and our technical architecture.

We believe this is more meaningful than a third-party seal: it's a direct promise from us to you, enforceable in the contract you agreed to when you created your account.

Hold Us Accountable

If you believe we are not living up to any of these commitments, tell us. We take every report seriously.

These commitments are contractual

These are not marketing statements. They are formalized in our Terms of Service and Data Processing Addendum. If we violate them, you have contractual recourse — not just our word.


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